The Soul Food Train Effective Date: July 11, 2026

The Soul Food Train ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices — including for our SMS/text messaging program.

Information We Collect

We may collect the following information when you interact with us in person, on our website, on social media, or by opting in to our text messaging list:

  • Name

  • Mobile phone number

  • Email address (if provided)

  • Order and purchase information

  • Any information you voluntarily submit through forms, sign-ups, or messages

How We Use Your Information

We use the information we collect to:

  • Fulfill and manage your orders

  • Send you updates about our location, hours, menu, and events

  • Respond to your questions or requests

  • Improve our products and services

  • Send SMS/text messages to subscribers who have opted in (see below)

SMS/Text Messaging Program

By providing your mobile number and opting in, you consent to receive text messages from The Soul Food Train, including location updates, promotions, and event announcements.

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subcontractors in support services, such as customer service, will not be considered a violation of this policy.

  • Message and data rates may apply.

  • Message frequency varies.

  • You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and you will no longer receive messages from us. If you would like to resubscribe, reply START.

  • For help, reply HELP or contact us using the information below.

Sharing of Information

We do not sell, rent, or trade your personal information, including your mobile phone number, to third parties. We may share information with service providers who help us operate our business (such as payment processing or SMS delivery platforms), solely for the purpose of providing our services to you.

Data Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise any rights regarding your personal information, please contact us:

The Soul Food Train Email: info@thesoulfoodtrain.com

Website: thesoulfoodtrain.com